Privacy Policy

Effective Date: 25/07/2023

1. Introduction
Welcome to TS Cloud ("we", "our", "us"). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.tscloud.com.au] and use our telecommunications consulting services. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
• Request a consultation or quote
• Sign up for newsletters or updates
• Contact us through email or other communication channels
This personal information may include:
• Name
• Email address
• Phone number
• Company name
• Job title
• Any other details you provide in your communication with us
2.2 Non-Personal Information
We may also collect non-personal information about your visit to our website, including:
• IP address
• Browser type
• Operating system
• Pages visited
• Time spent on our site
• Referring URL

3. How We Use Your Information
We use the information we collect for the following purposes:
• To provide, operate, and maintain our services
• To respond to your inquiries and provide customer support
• To improve our website and services
• To send you updates, newsletters, or promotional materials (if you have opted in)
• To analyze website usage and trends

4. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:
• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business, so long as those parties agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).

5. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct or update inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-Out: Opt out of receiving promotional communications from us.
To exercise these rights, please contact us using the contact information provided below.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
[TS Cloud]
[Level 28/161 Castlereagh St]
[Sydney NSW 2000]
[accounts@tscloud.com.au]
[07 2140 3030]